COUNTRY: qatar   INDUSTRY: public sector   COMPANY SIZE: 201-500 EMPLOYEES

AUDIT TRAIL

An audit trail feature that logs all types of activities, to help the company keep track of all operations.

CONTACT MANAGEMENT

Record and hold a number of contacts, import them directly from old Excel sheets & automate the process.

FLEXIBILITY

A user-friendly platform offering flexibility and complete access across different devices.

AFTERSALE

Offering customer after-sale support to preserve and grow the company audience.

ABOUT QIA

The Qatar Investment Authority is Qatar's state-owned holding company that can be characterized as a sovereign wealth fund. It specializes in domestic and foreign investment. The QIA was founded by the State of Qatar in 2005 to strengthen the country's economy by diversifying into new asset classes.

CHALLENGES 

Being an agile enterprise in hosting and attending international events and conferences, the Qatar Investment Authority acquired the need to gather contact information from international prospects while keeping their confidential data safe and secure. However, the process adopted by the organization was merely challenging when it came to collecting, storing and organizing information easily.

Manual registration through Excel sheets became outdated and initiated multiple complications such as duplicate entries and the inability to automate communication directly from the data list.


SOLUTION & ADDED VALUE 

Ever Business Solutions examined the customer's inevitable requirements and recognized the call for the implementation of a complete information management solution enabling QIA to oversee, monitor, track, control, and manage contacts. A turnkey solution based on Odoo ERP was implemented under one centralized program: One that not only allows the QIA to automatically record connections acquired through professional and social activities, but also offers complete access and mobility on different devices. The executive offices were able to record and hold a large number of contacts, import them directly from old excel sheets, and most importantly, automate communication from within the web and app interfaces. 

Ever Business Solutions offered the Qatar Investment Authority a modern take on their operations with a complete audit trail feature that logs all types of activities, while offering installation, implementation, after-sale support, and most importantly, a solution with GDPR compliance.

The investment made by the enterprise activated the nourishment of the company's future as a result of adopting an accelerated workflow while granting the competence to thoroughly forecast and plan future campaigns and activities segmented to the right audience.