ESERVICES & WORKFLOWS

Customize your company's workflows and support them with a selection of eServices that help growing the organization.  

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E-services

eServices are the provision of services on the Internet, thus they might be services on your website, to provide services to citizens and other countries or regions.

This is a common service in governments called e-government  services such as Government-to-Citizen (G2C), Government-to-Business (G2B), Government-to-Employee (G2E), and Government-to-Government (G2G). We help our customers create e-services and add them to their website. We define the workflow for every e-service created in order for the whole process to be fully automated.

  • Build customized e-services on your website.
  • Allow clients to request any service from your website.
  • Allow clients to upload documents related to the service through your website.
  • Allow clients to pay the service fees through your website.
  • Allow customers to track their service processes.
  • Assign workflows to users.
  • Integrate with tasks, calendar, and mail engines.
  • Send notifications via email.
  • Upload documents related to the service in the document management module   

workflows

With our workflow builder, we can manage any business process whether it was a simple or a complex workflow.

We monitor the state of activities in the workflow, the sequence of industrial, administrative or other processes through which a piece of work passes from initiation to completion and we determine the transition between activities according to defined processes. 

  • Automate business processes and workflows based on pre-defined business rules.
  • Handle any business process with a high facility and no coding required.
  • Create and manage complicated workflows based on organization policies and operations.
  • Create different levels of approvals with high flexibility.
  • Create actions on different triggered conditions.
  • Execute automatic next actions.
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AUTOMATED ACTIONS

Automated actions can be used to automatically trigger actions based on conditions such as time conditions. Examples of automated actions include:

  • Creating a next activity upon a quote's confirmation.
  • Adding a user as a follower of a confirmed invoice if its total is higher than a certain amount.
  • Preventing a lead from changing stage if a field is not filled in.

approvals

Approvals Requests are made and are approved by specific people.

  • Use approval for any kind of request: travel, purchase, holidays, etc.
  • Decide who approves: the direct manager, a CFO, a human resource responsible, etc.
  • Get notified if you have to approve or refuse a new request.
  • Employees are notified about the results of the request.

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Ever Business Solutions offers you all the smart and scalable tools you need to grow your organization.